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Permits and your route

This is the most important part. Before you hit the road, the permit has to be scanned and the route has to be confirmed. This guide walks you through both.

A permit is the paper (or PDF) from the state that says you can move this load, on these roads, at these dimensions, on these dates. Offload reads it and turns it into a GPS route you can follow.

New to permits? See Permit management for how permits and routes fit together.

Heads upIf you run off-route, off-dates, or over-dimension, you're out of compliance. That means fines, delays, or worse, a bridge strike. The check below is how you avoid that.

Scan your own permit

Start in the Scan Permits tab and let Offload read the document.

  1. 1

    Open Scan Permits

    Tap the Scan Permits tab at the bottom of the screen.
  2. 2

    Tap Scan New Permit

    Tap the orange button at the top. Your camera opens.
  3. 3

    Take a photo of each page

    Line the permit up in the frame and snap each page. If you have the PDF on your phone, you can upload that instead.
  4. 4

    Wait for Offload to read it

    A card appears in the Scan Permits list. It shows In progress with a spinner while Offload reads the document. You don't have to watch. Go do something else and come back.
  5. 5

    Open it when it's ready

    When the card shows a green check and Ready for review, tap it. That opens the Review Permit screen, where you check the details and the route.
TipGood lighting and a flat surface make a big difference. Avoid shadows and glare.

The Scan Permits tab shows your scan as it works. It moves through two states you'll see: while Offload is reading the document the card says "In progress", and once it's done it says "Ready for review". (If a scan can't be read, the card says "Failed" so you can retry it.)

The Scan Permits tab before any permit is added.
The Scan Permits tab before any permit is added.
The scan card showing In progress while Offload reads the document.
The scan card showing In progress while Offload reads the document.
The scan card showing Ready for review with a green check.
The scan card showing Ready for review with a green check.
NoteAlready scanned for you? Sometimes your dispatcher scans the permit first. Then the load is already on My Schedule with the permit and route ready. Tap it, open the Routes tab, and check the route the same way you would here.

Review the permit details

The Review Permit screen has tabs along the bottom: Document, Details, Route, and Curfews. Start on Details and make sure Offload read the permit right.

  1. 1

    Open the Details tab

    Tap Details. You'll see the permit number, state, start and end dates, and approved dimensions.
  2. 2

    Check each field against the paper

    Compare what's on screen to the actual permit. Watch the dimensions and the dates closely (a height off by an inch matters).
  3. 3

    Fix anything that's off

    Tap a field and correct it. Tap the Document tab any time to see the original permit side by side.
The Details tab showing the permit info Offload pulled out.
The Details tab showing the permit info Offload pulled out.

Review your route

Now tap the Route tab. This is where you check the roads Offload picked. You're the one driving, so if something looks wrong, you catch it here, not out on the road.

  1. 1

    Look at the whole trip

    You'll see the full route on a map, with a counter at the bottom ("Step 1 of 9") for which leg you're on.
  2. 2

    Step through each waypoint

    Tap the arrows at the bottom to walk through each point. A waypoint is just a point on the route: an exit, a turn, a milestone. For each one, ask: does the road match the permit, and does it make sense for an oversize load (no low underpasses, no turns you can't make)?
  3. 3

    Fix a waypoint that's wrong

    Tap Move. Then tap the exact spot on the map where the route should go. The waypoint jumps to where you tapped. Tap Confirm.
  4. 4

    Confirm the route

    When every step is checked, tap Confirm Route. The route shows as confirmed.
Zoomed out: the whole trip on the map.
Zoomed out: the whole trip on the map.
Stepping through one waypoint with the step counter and directions.
Stepping through one waypoint with the step counter and directions.
Moving a waypoint: tap the map where the route should go.
Moving a waypoint: tap the map where the route should go.

Save the permit

When the details look right and the route is confirmed, save your work. Saving creates the permit and route on the load so it's ready to navigate.

  1. 1

    Tap Save

    Tap the green Save button in the top right of the Review Permit screen.
  2. 2

    Confirm

    Offload asks you to confirm. Tap Save again to finish, or Keep Editing if you want to check something first.
  3. 3

    Wait a moment

    You'll see "Saving..." while Offload writes the permit and route. When it's done, it drops you on the load's Routes tab, ready to roll.
Confirm: tap Save or Keep Editing.
Confirm: tap Save or Keep Editing.
The saving screen while Offload writes the permit and route.
The saving screen while Offload writes the permit and route.
Heads upIf something looks wrong, stop. Don't confirm a route you don't believe in. Fix the permit details first, use Move to fix an unsafe waypoint, and if something just feels off, call your dispatcher before you save. A 2-minute call beats a bridge strike every time.

Ready to drive it? Head to Navigation.

Want the step-by-step?
Still have questions?Permit FAQ & troubleshooting
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