Run the daily dispatch
This is the back-office playbook for getting a day's work planned and into your team's hands: open the board, schedule the work, fill the crew slots, then print or publish the day. It's written for dispatchers and operations coordinators working on a computer.
New to the board? See Digital Dispatch for the overview and The board for the layout.
Open the board
- 1
Go to Dispatch
Click Dispatch in the left navigation. - 2
Set the date range
Use the Date Range control in the toolbar (presets like Today and This week, arrows to shift the range). - 3
Filter by branch
Open Filters and pick the branch chips you work, so the board only shows your locations.
Schedule the work
- 1
Find the job
Open the Job Details panel on the right and search for the job. It opens with Site work and Loads tabs. - 2
Drag work onto dates
Drag phases and loads onto date rows. A scheduled phase arrives with its crew slots pre-created from its requirements. - 3
Copy repeated days
For a phase that runs the same setup day after day, set up one date and use "Copy Project Card" to copy it across the range. - 4
Set the order
Drag cards up or down to set the sequence. This is the order sheets print in.
Fill the crew slots
- 1
Open the Resources rail
Toggle it with the Resources button. Filter to People, Trucks, Trailers, or Equipment. - 2
Match people to slots
Each slot's badge shows the required type. Drag the right person on; their default truck comes along if the slot has no truck yet. - 3
Check coverage
Phase cards show fulfillment (2/3 crew). Open the phase's schedule grid for the day-by-day picture, and the Availability grid to see who is free.
NoteOffload prevents double-booking. If a slot already has a resource of that type, a "Replace?" confirmation shows the current and new resource before you overwrite it.
Get it to the field
- 1
Give it a final read
Walk the date row top to bottom: every crew staffed, every load covered. - 2
Print the sheet
Open the date row menu and choose "Print / Export to PDF" for a crew-organized sheet. See Printing & exporting. - 3
Or publish the day
If your organization has Publish Dispatch (beta), click the date's publish chip: review the audience, add a day note per branch, and publish. Drivers and project managers are notified directly.
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